Returns & Refunds

Each piece is original and created with care, making every order something truly individual.

Returns As these are one-of-a-kind pieces, returns or exchanges are not generally accepted. This helps preserve the integrity and individuality of each work.

Damaged Items In the unlikely event that an item arrives damaged, please get in touch as soon as possible. A resolution will be arranged to ensure the situation is handled fairly.

Refunds Refunds are only considered in cases where an item has been damaged during delivery and cannot be resolved otherwise.

A Note on Purchasing Careful consideration before purchasing is encouraged, ensuring each piece finds the right home.

Shipping, Packaging & Delivery

Each piece is handled with care to ensure it arrives safely and beautifully.

Shipping All orders are sent via a tracked and signed-for service, allowing the journey to be followed and ensuring secure delivery.

Packaging Every item is thoughtfully packaged, using high-quality materials to protect it in transit while still creating a special unboxing experience.

Cost Shipping costs vary depending on location and distance, and will be calculated at checkout before confirming your order.

Meet the Artist Delivery For those based nearby, a “Meet the Artist” delivery can sometimes be arranged — offering a more personal handover. Get in touch to organise this option.

Caring for Your Photographic Print

Each print is designed to be lasting, but like all photographic work, it responds to its environment. A little care in how it’s displayed will help preserve its detail, tone, and depth over time.

Light & Placement Photographic prints are sensitive to light, particularly direct sunlight, which can cause fading, yellowing, and deterioration of both ink and paper over time .To protect your piece:

• Avoid hanging in direct sunlight or opposite windows

• Keep away from strong artificial light (especially fluorescent lighting)

• Choose spaces with soft, indirect light

Framing & Protection Framing plays an important role in preservation. Using UV-protective glass or acrylic can significantly reduce damage from light exposure .Acid-free mounts and backing materials are also recommended to prevent discolouration over time.

Heat & Environment Extreme or fluctuating conditions can affect the structure of the print:

• Avoid placing work above radiators or fireplaces, where heat can accelerate deterioration

• Keep away from kitchens and bathrooms where humidity and moisture are higher

• Aim for a stable, moderate environment to prevent warping or ink degradation

Air & Surroundings Air quality matters more than it seems. Dust, smoke, and pollutants can settle into the surface and gradually affect the image .Keeping prints in clean, well-ventilated spaces will help maintain their clarity.

Thoughtful placement ensures the piece can be enjoyed for years to come.